A clean and well maintained parking lot is no longer just a great service worth investing in but a requirement for all properties. Not only does the clean lot improve the overall appearance of any retail and commercial space, but it also provides a very safe environment for all users.
The parking lot cleaning services niche is becoming increasingly competitive with new players that are coming in and taking over the market. This calls for each player to truly stand out from among so many and communicate to clients the value their company adds.
Typical industrial cleaning include employing various techniques to cleaning up any rubbish, rubble and debris in the parking area. All companies do that. In business, you may probably never get a second chance to make a great first impression with your clients and have to optimize every chance, which will help in building and maintaining a client base.
Most companies never bother to know their clients. After a successful bidding process, they bring in the team on the agreed times and leave the premises just as quietly. Do things differently and meet the clients and together, do an on-site visit or survey. This gives you the opportunity to familiarize with the area, assess its initial condition, evaluate the needs and make service recommendations.
Continual Inspect-and-report Program
As car park sweeping perth company, you do not add much value to your clients if, every week, you show up to clean and do not pay attention and report any issues of concern to the property managers. The managers may not always be able to come down there themselves but reporting issues such as need for re-painting and re-striping and need for re-surfacing and re-sealing due to formation of cracks and potholes can be a great help. Other areas include vandalism and damage to signs and lighting.
Most companies are not overly concerned about much else except power sweeping. Managers are however always looking for companies with whom they can collaborate for a more effective property maintenance program. Reporting and recommendations for additional services fits perfectly into that.
Like any other service industry, the parking lot cleaning niche is a relationships business. Finding a mutually-beneficial balance to the business relationship and your commitment to going the extra mile in service delivery will make your company stand out from the rest. These two simple tips, among others will see you gain a competitive edge and land a loyal clientele.